Business - building trust in the e-business Essay

Business - building trust in the e-business - Essay Example3. client care a presence of an organized customer care plan is necessary providing services to customers expeditiously related to information about produced, transaction and even about what Edward Entrepreneur is about.4. Why to trust us- commit in literature a well defined but shortened basiss of trust have to be mention in the website, including reasons why to trust the company. And an overlook of tutorial of the software in the website allow likewise attract customers trust and interest both. As in ecommerce the main objective for the literature is persuade and live up to the customer which will bring trust. (PROquest, 2011)With the objective to understand how trust is formed in commercial comparative exchanges that take place within electronic environments, our review of the literature identified a number of working that provided the necessary theoretical background to aid our endeavors towards filling this gap5. Quality of product when a brief overlook of the tutorial will be provided on the site the customers will be able gain the basic features of the software. And this will also lead people to trust the product.6. Privacy Policy the another precedent reason over which people become reluctant in trusting e commerce sites is the reason that they are not comfortable to give there private information on internet. So to shape a strong privacy policy the following points are needed to be addedb. Verified by visa use confirm by visa statement for a proof that the company is verified by visa banks and the information which customers will provide will not be missed use but will only be used for transaction of money.d. SSL certificate Secure socket layer is an definitive protocol built specially for ecommerce. This assures and protects personal data of the customers used in transactions. A certificate of SSL will completely assure the customers to rely over the site. (TechGenix Ltd., 2011)T he site with SSL certificate will ensure the customers that their